Shipping & Delivery

We ship from both Europe (The Netherlands) and, for US customers, some products ship directly from the USA.

Delivery Costs

Shipping costs are applied during checkout based on your specific shipping destination and where the items are being shipped from. You can see the full shipping costs when you view your cart / during checkout.

Please note: changing international guidelines may result in your parcel being subject to import tariffs of up to 21%. UK orders can expect import tariffs on orders exceeding €22. Unfortunately, Inkari can't take responsibility for these additional tariffs.

Delivery Times

For items shipped from Europe

All orders below 2 kg are shipped with PostNL Packet Tracked — including Track & Trace at a reduced rate.

Orders exceeding 2 kg and countries that are not yet available for Packet Tracked will have Standard Shipping Rates applied.

| Destination Country | Estimated Shipping Time | |---|---| | Austria, Belgium, Denmark, Germany, Estonia, Finland, France, Hungary, Iceland, Ireland, Italy, Luxembourg, Norway, Poland, Portugal, Slovakia, Spain (excl. Canary Islands), Sweden, Switzerland | 2–5 working days | | UK, Belarus, Croatia, Cyprus, Greece, Latvia, Lithuania, Malta, Serbia, Slovenia | 3–7 working days | | Rest of World (non-Europe) | 7–13 working days |

US Customers

We have a limited amount of stock that ships from the USA. For items shipped from the USA, estimated delivery time is 2–5 working days.

Delivery details will be provided in your confirmation email, but estimates can be affected by local processing times.

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For shipping queries, email us at support@inkari-alpaca.com with your order number.